Recall and Safety
If your Windsor has been affected by a recall, we are here to help to have the process completed as soon as possible.
AMH Products is the issuer of safety recall and service campaigns for any Windsor RV models. This page provides the latest Windsor RV product notifications to keep all Windsor owners informed. If your vehicle is affected by a safety recall or service campaign, you will be notified by letter and directed to your nearest Windsor service partner for the necessary checks and work.
There are no active safety recall campaigns.
Service Campaigns
Frequently Asked Questions
If your Windsor has been affected by a recall, we are here to help to have the process completed as soon as possible. Please contact us on 1800 497 017.
Please provide written authorisation to another individual to arrange the modification on your behalf if you are unable to access the vehicle. We request that you promptly pass on the contents of the letter to the person authorised to act on your behalf.
No, modifications for the Safety Recall or Service Campaign will be free of charge. AMH Products will pay the repairer directly.
Yes, please schedule the modification with your preferred repairer and have the repairer contact us directly for authorisation and repair instructions.
Yes, AMH Products have identified an issue that risks injury or damage. This is why the Safety Recall or Service Campaign is being conducted. It’s important that these modifications are carried out as soon as possible.
Please let us know the name and contact details of the purchaser so we can issue them with a letter. Alternatively, please pass the letter to the new purchaser to advise them on the outstanding Safety Recall or Service Campaign. If the vehicle is written off, please let us know so we can remove the vehicle from the Safety Recall or Service Campaign.
Contact AMH Products on 1800 097 017 (Australia) 0800 441 455 (New Zealand), or email us on [email protected].